Privacy Policy
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.
We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. In summary, your privacy is important to us.
Our Privacy Principles
- We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- We collect and use personal information solely for fulfilling the purposes specified by us and related business purposes, unless we obtain consent or are required by law.
- Personal data should be relevant to the purposes for which it is used and should be accurate, complete, and up to date where necessary.
- We protect personal information using reasonable safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.
- We make information about our privacy practices reasonably available to customers.
- We retain personal information only as long as necessary for the fulfillment of those purposes.
Definitions
Account means a unique account created for you to access our Service or parts of our Service.
Application refers to solutions provided by the Company, including the CRM, mobile apps, client-specific websites, and other software programs.
Company refers to Retail Incident Manager.
Device means any device that can access the Service, such as a computer, cellphone, or tablet.
Personal Data means information that relates to an identified or identifiable individual.
Service refers to the Application.
Usage Data refers to data collected automatically through use of the Service or from the Service infrastructure itself.
You means the individual accessing or using the Service, or the business or legal entity on behalf of which the individual is using the Service.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you.
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include your IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and diagnostic data.
When you access the Service through a mobile device, we may collect information such as your mobile device type, unique device ID, IP address, mobile operating system, mobile browser type, unique device identifiers, and diagnostic data.
Information Collected While Using the Application
While using our Application, we may collect information needed to provide application features, including:
- Information regarding your location
- Pictures and other information from your device camera and photo library
You can enable or disable access to this information at any time through your device settings.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain the Service, including monitoring usage.
- To manage your Account and provide access to available Service functionality.
- To perform contracts related to products, services, or purchases.
- To contact you regarding updates, services, security notices, or service-related communications.
- To provide news, offers, and information about related products and services unless you have opted out.
- To manage your requests.
- To evaluate or conduct a business transfer, merger, restructuring, or similar transaction.
- For data analysis, usage trends, service improvement, marketing, and customer experience.
Sharing of Personal Information
We may share personal information with Service Providers, business partners, legal or business transfer parties, other users where public interactions occur, or with your consent.
Retention of Your Personal Data
The Company retains Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We may retain and use Personal Data as necessary to comply with legal obligations, resolve disputes, and enforce agreements and policies.
Transfer of Your Personal Data
Your information may be processed at the Company's operating locations and in other places where parties involved in processing are located. This means information may be transferred to computers outside your jurisdiction where data protection laws may differ.
Delete Your Personal Data
You may request deletion of Personal Data that we have collected about you. You may also update, amend, or delete certain information by signing into your Account, where applicable, or by contacting us.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Personal Data if required by law or in response to valid requests by public authorities.
Other Legal Requirements
The Company may disclose Personal Data in good faith when necessary to comply with a legal obligation, protect rights or property, investigate wrongdoing, protect personal safety, or protect against legal liability.
Security of Your Personal Data
The security of your Personal Data is important to us. However, no method of transmission over the Internet or electronic storage is 100% secure. While we use commercially acceptable means to protect Personal Data, we cannot guarantee absolute security.
Links to Other Websites
Our Service may contain links to websites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We assume no responsibility for third-party content, privacy policies, or practices.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page.
Contact Us
If you have questions about this Privacy Policy, contact us by email at privacy@retailincidentmanager.com.